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(English) Effective Debt Recovery and Legal Process by Dr. Steven Liew
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20191108 Effective Debt Recovery and Legal Process by Dr. Steven Liew - Beginner to Intermediate Level
Training Materials
Training Templates
Topic 01: Burning Issues of Debt Recovery (53:10)
Topic 02: Strategies to Reduce Debts (65:50)
Topic 03: Profiling Your Debtors (7:54)
Topic 04: How to Deal with Different Type of Difficult Customers (9:06)
Topic 05: Negotiation Techniques (22:25)
Topic 06: Improve Telephone Skill (5:58)
Topic 07: Assessing Your Risk Factors) (5:27)
Topic 08: Ways to Detect Danger Signs (3:09)
Topic 09: Understanding Declining Payment Patterns (66:15)
20191115 Effective Debt Recovery and Legal Process - Advanced Level
9 - 10am Free & Open to Public
10:30 am - 3 pm Exclusively for Paid Participants Only.
Topic 08: Ways to Detect Danger Signs
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